This page was last modified on March 19, 2012 11:05:31pm EDT INDUSTRIAL SCHEDULING

Management of Engineering Teams (rev. 03/19/12)

Instructor:

Geza Bottlik , E-mail: bottlik344@gezabottlik.com

Office Hours:

Mon/Wed, 12:00 P.M. – 1:45 P.M, Tue/Thu 11: 15 A.M. – 12:00 P.M. Room GER 202

 

Phone 213 740 - 5050

TA:

TBD

TA Office Hours:

TBD GER309

Class time/place:

Tuesday and Thursday 2:00 P.M. – 3:20 P.M. Room KAP147

 

 

Test Schedule:

                    

 

Midterm 1

Thursday, February 23, 2012 2:00 – 3:20 P.M.

 

Midterm 2

Thursday, March 29, 2012 2:00 – 3:20 P.M.

 

Final

Thursday, May 3, 2012 2:00 – 4:00 P.M.

                           

 

Dowloadable PDF

 

Web Page: www.gezabottlik.com. We will use Blackboard only for email, the discussion board and homework submission.

At the www.gezabottlik.comsite you will find:

  • The syllabus
  • Lecture Notes, Assignments and due dates
  • Messages of current interest - e.g. a cancelled class (it won’t happen!)

Your responsibility:

  • Learn how to use the site
  • Check your email on a regular basis
  • Download the lecture notes and assignments for each class
  • Review your grades to track your progress and standing in the class.

Assignments : Readings and exercises will be included in each week’s assignment. Usually, problems are assigned on Tuesday and are due on the following Monday qt midnight, submitted through Blackboard Assignment manager. I or the TA will return the assignments one week later only if points have been deducted. Late homework cannot be accepted, unless prior arrangements have been made (e.g. out of town funeral). Homework is to be in electronic form in 8 1/2 x 11, portrait orientation. Your name or team number should be on the first page. Team assignments should have all team members’ names on them, but only if they worked on it.

The assignments should be as professional in appearance as if you were preparing reports at work or for publication. Clearly label the assignment number, the date and your conclusions for each question, followed by the supporting calculations.

Homework will be specified either as individual or team. It’s OK to work on individual homework together, but finish it by yourself and indicate whom you worked with on top of the first page. Each student must turn in a separate homework, unless it is a team assignment. Generated data and essay questions must be unique to each student. Submit only one document per assignment – no zip files! to the assignment manager on Blackboard. The assignment manager assigns a file name. Do not give your files to others, use others’ files, or copy answers.

 


Objectives of the course

The major objective of this course is to have you become familiar with the literature on teams, managing engineers and scientists, group decision-making, motivation, leadership, infrastructures’ requirements, performance measurement, team diversity, conflict, and integration. You should also be able to apply what you learn to real or hypothetical situations.

Grading:

 

                        

Homework

~24% (2 points each = 24 points)

Midterm 1

~14% (14 points)

Midterm 2

~18% (18 points)

Final exam

~23% (24 points)

Participation (attendance, email, asking questions, contributions, postings on the discussion board)

~20% (19.5 points, 3/4 points per session, drop 2 lowest)

      

 

“Making the team” Leigh L. Thompson, 3 rd Ed. Pearson Prentice Hall, 2008, ISBN 13 978-0-13-186135-0

 

“The ropes to skip and the ropes to learn” , Ritti, R.R. and Levy, S. , 7 th Ed. Wiley 2007, ISBN 13 978-0-471-73646-2

 

“Mastering Virtual Teams”., Duarte, D. L. and Snyder, N. T., 2nd Edition, 2001: Jossey-Bass. ISBN: 0787955892

 

References:

 

  1. “Developing managerial skills in Engineers and Scientists”, Michael K. Badawy, 2nd Edition John Wiley and Sons, 1997 ISBN 0471286346

 

  1. “Negotiation Analysis”, by Raiffa, Richardson and Metcalfe, Harvard University Press, 2002 ISBN 0 – 674 – 008890 –1

 

 

Other interesting reading:

 

Beach, L.R, and Connolly, T. “The Psychology of Decision Making” 2 nd Ed. Sage 2005, ISBN 1-4129-0440-4

 

Lencioni, P., “The Five Dysfunctions of a Team: A Leadership Fable”.2002:Jossey-Bass. ISBN:0787960756

 

Biech, E. (ed.) “The Pfeifer Book of Successful Team-Building Tools”, 2001. Jossey-Bass. ISBN:

0787956937

 

Cialdini, R.B., “Influence: Science and Practice”. 4th edition, Paperback ed. 2000. Allyn and

Bacon. ISBN: 0321011473

 

Shell, G.R., “Bargaining for Advantage: Negotiation Strategies for Reasonable People”. Paperback ed. 2000, New York, New York: Penguin Books. ISBN: 0140281916

 

Fisher, R., Ury, W., “Getting to Yes: Negotiating Agreement Without Giving In”, 1991. Paperback, 2nd edition. Penguin USA. ISBN: 0140157352.

 

Janis, I. L., “Groupthink: Psychological Studies of Policy Decisions and Fiascoes”, 1982, 2nd edition, Houghton Mifflin Co. ISBN: 0395317045

 

D.T. Kearns and David A. Nadler, “Prophets in the dark: How Xerox reinvented itself” Harper Business 1993 ISBN 0 887306349

 

“The Wisdom of Teams” by J. R. Katzenbach, D. K. Smith, Harvard Business School Press 1993 ISBN 0-87584-367-0

 

“Virtual Teams”, by J. Lipnack and J. Stamps, John Wiley & Sons, 2000 ISBN 0-471-38825-4

 

“Leading Teams”, by J. Richard Hackman, Harvard Business School Press, 2002 ISBN 1-57851-333-2

 

“Team work and group Dynamics” by Greg L. Stewart, C. Mantz, and H. Sims, Jr., John Wiley and Sons, 1999 ISBN 0-471-19769-6

 

 

Journal of Engineering and Technology (Engineering Management International)

 

IEEE Transactions on Engineering Management

 

ALWAYS BE SURE TO GIVE THE SOURCE OF ALL YOUR INFORMATION. ANYTHING TAKEN VERBATIM FROM SOMEONE ELSE MUST BE IN QUOTATION MARKS AND REFERENCED. THIS INCLUDES PARTIAL SENTENCES.

 

This is intended to be an interactive class and your participation should increase as the semester progresses. Attendance at all classes is expected of everyone. Frequent absences will result in a reduction in grade. Punctuality is expected. If you are late, be sure not to disturb the class as you enter.

 

PLEASE DO NOT BRING FOOD OR DRINKS TO THE CLASS.

(Water in plastic bottles is OK)

 

The midterms and final will be based on problems similar to the ones assigned in the homework and the discussions in class. All tests are open book and open notes and laptops. Students are expected to apply what they should have learned up to that point to analyzing situations, identifying the problems and applying the appropriate techniques to solve them.

 

NEATNESS, SPELLING, AND GRAMMAR COUNT. THEY ARE AN EXPRESSION OF YOUR COMMITMENT TO DO A GOOD JOB.


 


Course Outline:

 

Session

Date

Material

Homework No. due

01

01/10

Introduction and Organization

 

02

01/12

What are teams? Thompson 1

 

03

01/17

The stages of a team Thompson p368

No. 1

04

01/19

What makes a successful team?

 

05

01/24

Cont (Performance) Thompson 2, 3, 8

No. 2

06

01/26

Designing teams Thompson 4

 

07

01/31

Cont (Leadership) Thompson 11

No. 3

08

02/02

Designing teams Thompson 4

 

09

02/07

Meetings (appendix), Trust Thompson 5

No. 4

10

02/09

Other topics from chapter 5

 

11

02/14

Creativity Thompson 9

No. 5

12

02/16

Virtual teams Thompson 13

 

13

02/21

Review

No. 6

14

02/23

Midterm No. 1

 

15

02/28

The technical manager

 

16

03/01

cont

 

17

03/06

Managing without authority Thompson 4

No. 7

18

03/08

cont

 

19

03/20

Review

 

20

03/22

Midterm 2

 

21

03/27

Planning your career

No. 8

22

03/29

cont

 

23

04/03

cont

No. 9

24

04/05

Decision making Thompson 7

 

25

04/10

Game Theory

No. 10

26

04/12

Negotiation: win-lose Thompson 10, 12

 

27

04/17

Negotiation: win -win

No. 11

28

04/19

Negotiation: win -win

 

29

04/24

Negotiation: Helpers

No. 12

30

04/26

Review

 

 

 

Last, but most important:

The School of Engineering and the Department of Industrial and Systems Engineering adhere to the University’s policies and procedures governing academic integrity as described in Scampus. Students are expected to be aware of and observe the academic integrity standards described in Scampus. I will enforce these standards -- in other words, if you cheat and get caught you will get an F in the class.

Any Student requesting academic accommodations based on a disability is required to register with Disability Services and Programs (DSP) each semester.  A letter of verification for approved accommodations can be obtained from DSP.  Please be sure the letter is delivered to me (or to TA) as early in the semester as possible. DSP is located in STU 301 and is open 8:30 a.m. - 5:00 p.m., Monday through Friday.  The phone number for DSP is (213) 740-0776.